Registering

  • How much does it cost?
  • Can I get a discount on tuition?
  • When are the online courses scheduled?
  • I am a VSAT field technician. Which course should I take?
  • How long does it take to complete the courses?
  • Can we share a course login?
  • I took GVF 501 and 502 (Level 1 and 2) a few years ago. How do I continue my training?

Using the courses

  • I failed a course. What do I do now?
  • I forgot my password.
  • My email address has changed.
  • How long do I have to finish my course?
  • What happens if I don’t finish my course before it expires?
  • How do I download my reference documents?
  • Some of the pages are not displaying correctly, or too slowly.
  • I want to suggest an improvement to a learning page.
  • What about other languages, such as Spanish and Portuguese?

Hands On Skills Tests and classroom training

  • I already have a GVF Advanced VSAT Installation Certification, and I want to add the iDirect Certification. Do I have to take the hands on test again?
  • Can we organize a Hands On Skills Test session at our company location?
  • How do I find a Hands On Skills Test session near me?
  • Can I become a GVF Examiner?
  • How much does the Hands On Skills Test cost?

Certification

  • What certifications can I get?
  • What is the difference between Basic and Advanced Certification?
  • How do I view and print my certificates?
  • My courses have expired. Can I still view my certificates?
  • Can you send me my original certificate by mail?
  • Where is the certified installers database?
  • My name does not appear in the certified installers database.
  • My name is not shown correctly on my certificate.
  • My contact information in the certified installers database is wrong or incomplete.

Course and certification structure changes

  • What are the "new" and "old" learning systems?
  • I cannot log in to gvf.absorbtraining.com
  • I cannot log in to gvf.coursehost.com anymore.
  • Why did GVF restructure the certification program in 2009?
  • What happened to the Level 3S Certification?